REFUND AND RESCHEDULING
 

REFUND AND RESCHEDULING POLICY:

CANCELLATION:
Candidates may receive a refund if cancelling the course by submitting a request no later than 72 hours prior to their scheduled date. A $25 cancellation fee is applicable to any course cancellation requests (includes a $10 transaction fee). Cancellations are not allowed 72 hours or less before the course date. Cancellation requests must be submitted via email to our email

RESCHEDULE: 
Candidates can submit a request to transfer a course no later than 48 hours before the course start time. A $25 fee is applicable to any transfer requests every time. Any transfer requests submitted less than 48 hours before the course will not be processed. A course can be transferred not more than 2 times and it has to be completed within 2 months of the original course date. Rescheduled courses are non-refundable. Rescheduling requests must be submitted to our email

ABSENCES:
Candidates are not eligible for a refund or course transfer for reasons including the following but not limited to:
late (30+ min) arrival to the course, no show, not meeting safety requirements, not completing course work, not attending online session, etc. Candidates absent for medical reasons must provide reference letter from a doctor, transfer $25 fee applies.